Our Privacy Policy

Effective Date: February 18, 2025

Lakeboat Vineyard & Winery (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and share your personal information when you use our services, including visiting our website at www.lakeboatwinery.com, engaging with us in sales, marketing, or events, or contacting us.

If you have questions or concerns, please contact us at info@lakeboatwinery.com

Key Points

What information do we collect? We collect personal details you provide, such as names, email addresses, and billing information, as well as technical data like IP addresses.
How do we use your information? To provide and improve our services, process transactions, send communications, enhance security, and comply with legal obligations.
Do we share your information? We only share data with trusted third-party service providers as necessary to operate our business (e.g., payment processors, marketing tools).
How do we protect your data? We use security measures to safeguard your information but cannot guarantee absolute protection.
Your rights: You may request access to, correction of, or deletion of your data. Contact us at info@lakeboatwinery.com to exercise these rights.

For full details, please review the sections below.

1. What Information Do We Collect?

We collect:

Personal Information You Provide: Name, email, phone, billing/shipping address, payment details, and preferences.
Automatically Collected Information: IP address, device/browser type, and website usage patterns.
Cookies & Tracking Technologies: We may use cookies to improve user experience. You can adjust your browser settings to manage cookies.

2. How Do We Use Your Information?

We process your data for the following purposes:

Fulfilling orders and providing services.
Communicating updates, promotions, and customer support.
Improving our website and marketing efforts.
Ensuring security and fraud prevention.
Complying with legal obligations.

You can opt out of marketing communications at any time.

3. When Do We Share Your Information?

We only share personal information with:

Service Providers: Payment processors, analytics tools, shipping services.
Legal & Compliance Requirements: When required by law or to protect our business.
Business Transfers: If we undergo a merger, acquisition, or asset sale.

We do not sell your personal information.

4. How Do We Keep Your Information Safe?

We use industry-standard security measures to protect your data, but no system is 100% secure. You are responsible for keeping your login credentials confidential.